Enrolment Terms

This information describes the conditions on which you attend Mini Maestros in-person classes (“Classes”) including what happens when a Class is missed or cancelled, or you wish to cancel your enrolment.  If you do not agree to any of these conditions, please inform us before your first Class. By attending a Class or opening your Online Course or Music Download once purchased, you will be signifying your consent to these conditions.

In-Person Class Enrolments

Enrolments are accepted on a “first in, first served” basis and must be paid in full at the time of enrolment. The invoice for subsequent terms must be paid by the due date in order to retain your child’s place in class.

Missed Classes

If you are unable to attend a Class for any reason or if we are unable to present a Class due to the teacher being unwell, we will endeavour to arrange a make-up class for you. If a suitable make-up Class is unavailable, then the relevant lesson in your Online Course will take the place of that Class for full enrolment students.  If you are a trial student, we regret there can be no make-up or Online Course lesson in respect of a Class you are unable to attend; if we cancel your Class, we will extend your trial by one week.

Once a term has commenced no refund will be offered if you decide to not attend any Classes, or having attended some you no longer wish to attend, or we are unable to present a Class due to the teacher being unwell as make-up classes will be provided where possible and the Online Course will remain available.

Because of make-ups, the Online Course and extension to trials, no refunds or credits will be provided if we are unable to present a Class due to a reason beyond our control (eg. the teacher is unwell and a substitute is unavailable on the day).

Cancelled Enrolments

If you cancel your enrolment prior to the commencement of the term, you will receive a full refund less a cancellation fee of $47.00 where Album Download links have been provided, or $30.00 where an Album is not part of the enrolment package. Refunds will not be given for cancellations after term has commenced.

Safe Classes

No person may attend a Class, including the normal teacher, if they are unwell. If our teacher considers that anyone present may be unwell, they may ask them to leave. If your enrolled child or any other person who comes with your child to Class has, or you have, a temperature, runny nose, productive cough, conjunctivitis, diarrhoea, or unexplained rash, please do not bring them to Class.

As young children don’t yet have the language skills or the emotional maturity to articulate their feelings they may occasionally express themselves physically and may take things out on their carer or even other children. Any incident of physical aggression in Mini Maestros Classes is unacceptable and must be addressed immediately by the child’s carer. If a child is physically aggressive towards another child the carer is requested to take them out of the room for a few minutes to explain that their behaviour is not acceptable. They may be brought back into the Classroom when they have calmed down.

Online Course Enrolments

Enrolment in a Mini Maestros Online Course does not give the enrolled student the right to attend a Class unless the student has also enrolled in, and paid for, the Class.

Adult Support

Mini Maestros aims to ensure everyone can fully participate in and enjoy their class in an appropriate learning environment. Please switch off your mobile phone before the Class commences and please refrain from chatting to other adults during the Class.

No Food or Drinks in Class

As many children have extreme food allergies, food and drinks are strictly not permitted in Class or in the Classroom.

Photography in Class

The occasional photo or video may be taken in Class provided the privacy of all other persons in Class is respected. If your photo or video inadvertently includes the image of another child please do not share the photo or image without the consent of the carer of that other child. Taking more than the occasional photo or video is not permitted as it is an intrusion and contrary to an effective learning environment. Videos or recordings of more than one or two items in Class are not permitted and constitute a breach of copyright.

Thank you for taking the time to read our Enrolment Terms.

We look forward to seeing you in Class.